We are currently in a position where we need to provide much-needed medical coverage for our family. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. With his passing, Im now down to 1 income. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Find company research, competitor information, contact details & financial data for SERBINW RESORT SP Z O O of Gdynia, pomorskie. ATLANTIC CITY, N.J., Oct. 6, 2022 /PRNewswire/ -- A Superior Court jury in New Jersey decided in favor of consumers deceived by timeshare seller , . Sign up to get PRNs top stories and curated news delivered to your inbox weekly! While the consumer has currently refused any assistance from our team and advised that they will not be paying towards their contractual obligation moving forward, we advise them to contact our *********************************** at ************ and our team will do their best to work with them during their current circumstances. Forgot Password We would like to be part of a class action suit. Flagship Resort has {1} locations, listed below. This website is not intended for viewing or usage by European Union citizens. SGB focuses on representing individuals in consumer protection cases, along with injured persons in aviation, asbestos and mesothelioma, catastrophic injury, brain/spinal cord injury, medical malpractice, unsafe products, wrongful death, sexual assault and harassment, as well as individual and class action employment cases. They said they noticed that we always stayed at the Flagship and not Atlantic Palace, and that was because our disabled son really enjoys the pool at Flagship. The three plaintiffs are seeking to represent all persons whom FantaSea required to execute a deed in lieu of foreclosure at the same time they purchased a New Jersey timeshare from the defendants. If you want to use what you already paid for, its not happening! I had a bad feeling about it and did some research. "FantaSea Resorts had every opportunity to change its deceptive practices and comply with consumer protection laws before these plaintiffs were forced to bring this lawsuit against them. "I don't recommend that anyone attend a timeshare presentation, no matter how much they entice you with gifts. I dont believe any of the major players are immune to this cancer (although admittedly, ive never heard a similar complaint from someone in a DVC presentation)some have more stringent rules, others clearly more lax until it becomes an "issue". I am currently in a financial hardship and can barely afford to buy food in my house for my family and constantly behind on my car payments because I am unable to get a hold of someone also in the finance department to stop my automatic debit that keeps overdrawing my account in which then I have to come up with over a $100 dollars in overdrawn fees which I do not even have. Each spacious studio and suite at the FantaSea Resorts - Flagship provide a 42-inch flat-screen TV. As in any of the world's most prestigious travel destinations, FantaSea Resorts provides the vacationer with so much more than a suite in which to live. We are seeking assistance with receiving a response from the company, Boardwalk Resorts formerly known as FantaSea, that we own our timeshare with. We have complained to Management, and nothing have been done. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Boardwalk Resorts at Atlantic Palace - KAYAK Hotel ze spa w Redzie. He was practically throwing it in my face and talking over me. See details. Cision Distribution 888-776-0942 I hope that Flagship Resorts will do the right thing for me and take the necessary steps to resolve this issue. I haven't spoken to anyone at Flagship. We look forward to hearing from someone at Flagships corporate office regarding our concerns. I have not been able to genuinely find any help in getting out of my timeshare and so I am submitting this complaint to make others aware of this situation. I have read the consumers complaint. The photos of the rooms looked modern and clean. Please begin by refreshing the page to see if your location populates the Near field. Jury Awards Over $1M To Consumers In Timeshare Deception Lawsuit Weve owned a timeshare with Flagship since 2009. Instead, plaintiffs in the suit found that they were not only unable to sell their timeshare purchase but that it had effectively no resale value. That's all you need. I am writing to file a complaint against Flagship Resorts concerning my experience with their timeshare package. Almost makes you want to say to other companies and their sales teams, "Hey! This offer is designed for credit worthy married, engaged and cohabiting couples (both parties must attend, one must be over the age of 25 ), and single persons currently working or retired with a combined annual household income of at least . www.consumerslaw.com, Media Contact:Kristi Herriott206.466.2702Kristi@firmani.com, View original content:https://www.prnewswire.com/news-releases/jury-awards-over-1m-to-consumers-in-timeshare-deception-lawsuit-against-fantasea-resorts-301643195.html. INTERNATIONAL RESORT GROUP SP Z O O Company Profile | Gdynia, pomorskie We have experienced dirty rooms with damage to furniture when staying in the hotel. OWNER PRIVILEGES. It also offers varied opportunities for recreation and entertainment. We do value the consumer as an owner. harassing calls regarding maintenance fee, Flagship Owner - Never Buy Timeshare At This Resort. Complaint: 19963190I am rejecting this response because: I understand that you may be frustrated with the fact that we are behind on our payments. Jury Awards Over $1M to Consumers in Timeshare Deception Lawsuit As per the original agreement, the consumer must sell their ownership interest on their own. FantaSea Resorts admitted to committing multiple violations throughout the sales process by failing to inform buyers of required legal disclosures and withholding important documents that revealed details about the timeshare until after the buyer had signed a purchase and sale agreement. Our Title and ************************************ have attempted to contact the owner by mail and phone multiple times in an effort to assist him in his needs. ATLANTIC CITY, N.J., Oct. 6, 2022 /PRNewswire/ -- A Superior Court jury in New Jersey decided in favor of consumers deceived by timeshare seller FantaSea Resorts, awarding the plaintiffs a If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. When the pandemic hit, I lost my job, and my husband is on unemployment. The plaintiffs now allege these actions, and others, directed at the rest of the purported Class are violations of several New Jersey consumer protection statutes, namely the Consumer Fraud Act, the Truth in Consumer Contract, Warranty, and Notice Act, and the Fair Foreclosure Act. The defendants transferred the case to federal court because the amount in controversy exceeds $5 million, the putative class consists of more than 100 members, and there is minimal diversity among the parties. Instead, plaintiffs in the suit found that they were not only unable to sell their timeshare purchase but that it had effectively no resale value. We have received daily calls and letters warning of severe consequences if we fail to make the payments, which has been stressing us out even more.We hope that you can understand our situation and work with us to find a solution that is mutually beneficial. These families simply wanted out of these oppressive contracts, but FantaSea doubled down on their deception and made these families bring their case to trial. Even if the plaintiff continued to use her timeshare after her 10-year mortgage was paid off, it would take more than 150 years to break even with the non-owner. The manager at the marketing office was rude and condescending. We have been trying to reach out since July and we have not gotten a thing. We hope that the jury's verdict and nullification of these FantaSea contracts will help other FantaSea timeshare owners and their lawyers. Ultimately, we are reconsidering if this company was one we were genuinely content with, if this is how they treat their owners when they are in need of assistance. FantaSea Resorts admitted to committing multiple violations throughout the sales process by failing to inform buyers of required legal disclosures and withholding important documents that revealed details about the timeshare until after the buyer had signed a purchase and sale agreement. We were not made aware of the limitations of the points system during the conversion process, and we feel misled and taken advantage of. Top Class Actionss website and social media posts use affiliate links. This field is for validation purposes and should be left unchanged. We are both utterly appalled that you would allow such atrocious behavior. Thank you for your understanding.Sincerely,**************************; *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Jury Awards Over $1M to Consumers in Timeshare Deception Lawsuit The jury verdict will compensate a group of 19 plaintiffs whose consumer protection rights were violated by repeated misrepresentations throughout FantaSea Resorts routine, deceptive sales practices. I have not been able to genuinely find any help in getting out of my timeshare and so I am submitting this complaint to make others aware of this situation. I have explained to this company time and time again that my medical expenses are very high and sometimes I cannot afford the medications that I NEED because I am already drowning in medical and timeshare bills. Tone and attitude was all wrong right from the beginning . This resort was rated 4* for out interval exchange. My husband recently passed away from liver cancer and I am not looking to vacation anywhere. The sales team all have the same objective, to do whatever it takes to make sure they get their cut. Please advise the consumer to call our **************** and we will be happy assist him directly. The victory for consumers was championed by Schroeter Goldmark & Bender along with partners, Flitter Milz, PC and the Law Office of David Ricci. Owner ID or Email Password. Search Page General | SellMyTimeshareNow Small Business - The Clanton Advertiser | The Clanton Advertiser Red flag number 1. This JCS company is as shady as they can be. Please click on the country abbreviation in the search box below to change to a different country location. For a better experience, please enable JavaScript in your browser before proceeding. The American Resorts Development Association, which is the trade association for the timeshare industry, acknowledges some bad actors in the business, but overall is committed to bringing reforms. Jury Awards Over $1M to Consumers in Timeshare Deception Lawsuit We ask again that he calls ************ so that we may do so. Share your photos and videos with others to prove the truth of your words. The suit alleges when the defendants sold a floating week interval interest in a timeshare property, they contemporaneously required purchasers to execute deeds-in-lieu of foreclosure, immediately divesting the purchaser of the property interests for which he paid consideration. ATLANTIC CITY, N.J., Oct. 6, 2022 /PRNewswire/ -- A Superior Court jury in New Jersey decided in favor of consumers deceived by timeshare seller FantaSea Resorts, awarding the plaintiffs a. We never used the timeshare. FantaSea Resorts - Flagship Resort #1, Atlantic City, USA Boardwalk Resorts - Flagship, Atlantic City - Updated 2023 Prices They were unlawfully denied government warnings and advisories, mandated by laws that they never even knew existed, said John Abrams, the lead attorney at The Timeshare Law Firm in a statement. The consumer now looks to the BBB for assistance in an effort to cancel his contract. I can not afford to upkeep this purchase. Flagship All-Suites, a Fantasea Resort includes kitchenette facilities and the resort is within 15 minutes walk of Showboat Atlantic City. Top Class Actions is a legal news source The firm believes the law is a force of good and is committed to achieving justice for people who have been harmed. In one case, over the length of the plaintiffs 10-year mortgage, she would pay more than $17,000 for five one-week stays throughout the decade. David Deluke , Marisa Deluke , Atlantic Palace Condo Assoc , Fantasea Resorts , filed a (n) Personal Injury - Torts case represented by Patrick C O'Hara , Timothy K Saia , against Atlantic City Publicworks , Atlantic Palace Condo Assn. When we converted to the points system, we were told that the points worked just like airline and hotel programs and could be used for resort stays or even cruises. I have read the consumers complaint. Never in my life have I been treated with more disrespect than when I called on 2/13/23 and spoke with a representative at FantaSea Resorts. I regret ever trusting Flagship Resorts. I have read the consumers rebuttal. Gaetano Tirri of Blairstown, and Brian Kalmus and Kelly Taylor, of Nutley, individually and for all others similarly situated, filed a class action lawsuit March 31 in U.S. District Court for the. Were grateful for the jurys hard work and their willingness to hold FantaSea accountable for its systemic lies and deception, which turned a promised fantasy into a nightmare.. ATLANTIC CITY, N.J., Oct. 6, 2022 /PRNewswire/ A Superior Court jury in New Jersey decided in favor of consumers deceived by timeshare seller FantaSea Resorts, awarding the plaintiffs a $1,069,285 verdict for the Atlantic City resort's intentionally deceptive sales practices. , Atlantic Palace , Ocean Souvenier , City Of Atlantic City , (total of 11) See All represented b. Access exclusive travel research, data insights, and surveys, Skift Pro subscribers get unlimited access to essential travel industry news, Litigation against timeshare resorts isn't uncommon. He was rude and aggressive, arguing that they would never let me out of this contract. Even if the plaintiff continued to use her timeshare after her 10-year mortgage was paid off, it would take more than 150 years to break even with the non-owner. Soooo many complaints filed, yet they are still running the same scams. ", Solseng added, "FantaSea and certain other ARDA timeshare outfits often use the word 'Vacation Ownership' so as to not call it a timeshare. As we prepare for retirement the need to reduce monthly expenses. We hope this verdict is a way forward for plaintiff's lawyers across the country to help timeshare consumers who are in the same position our clients were.". Unfortunately, their response was we have to go through customer care to make a reservation using our timeshare. Get the latest business insights from Dun & Bradstreet. The consumer has been made aware, that as their contract states, we do not cancel or refund contracts once the rescission period has expired. FANTASEA FLAGSHIP RESORTS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Fantasea Flagship Resorts. Everyone is welcome to visit FantaSea Resorts, Flagship Resort even if not eligible for this promotion. Customer Reviews are not used in the calculation of BBB Rating. The victory for consumers was championed by Schroeter Goldmark & Bender along with partners, Flitter Milz, PC and the Law Office of David Ricci. We have not even received a response for over 10 months now, and we dont know what to do anymore. Instead, plaintiffs in the suit found that they were not only unable to sell their timeshare purchase but that it had effectively no resale value. They then made payments on the mortgage until May 2015, when they claim FantaSea subsequently sent them to collections. In trial, FantaSea Resorts admitted to making knowingly false statements to lure potential buyers into binding timeshare sales agreements through a sales process that violated the New Jersey Real Estate Timeshare Act (RETA). The jury agreed that FantaSeas tactics left consumers with timeshare purchases they couldnt use as described, with payments and rising maintenance fees they couldnt escape. I deeply regret trusting this company. Your email address will not be published. Sent in the fee and have rec'd nothing. Im confused as to why they feel they didnt have a choice regarding upgrading. We are hoping the Better Business Bureau can help ** resolve this issue and provide ** with the assistance we need.Thank you for your time and attention. People dont even realize that their rights were violated. If you enjoy the TUG website/forums or found value in the information you learned from TUG. It may not display this or other websites correctly. I recently had a very unpleasant experience with Lisa's from Flagship associated with Boardwalk Resorts previously known as FantaSea. My husband and I were showed these newly renovated rooms, which were beautiful. All private bathrooms offer a hair dryer. However, ******************** Finance team has reached out to the Owner in attempts to assist them with their balance, but those are either ignored or hung up on. I regret purchasing the timeshare and the amount of my payments would continue to increase. When we told the salesman that we did not want to purchase specifically on that day, the pressure increased rapidly. I called to ask a question on June 16, 2019 at 11:47pm in reference to a reservation to check-in on June 17, 2019. administrator or law firm. I have read the consumers complaint. However, I was never informed that my maintenance fees were going to increase every year. Go deeper into the business of travel with Skifts new AI chatbot. I contacted Fantasea some time ago, to ask if I could have a mutual opt out from this contract. "What's concerning for consumers is that business models like these, that are intentionally built to take advantage of good people, are not unique to FantaSea and in fact, there are many resorts in the timeshare space that are even more egregious in their deceptive practices," Solseng said. I WAS ALSO CONTACTED BY THE RESORT AND WAS PROBABLY LIED TO. I passed the phone to my wife, and he immediately started to scream and berate her. I have attempted to contact them to find out how to release my obligations and was told I need to email them, but nobody has gotten back to me. such links, we may receive a commission, but it will not result in any additional charges to you. After being scolded like a child for a few minutes, I asked if I could speak with his supervisor, and he continuously refused to get a supervisor and kept saying he was the boss. They pressured us to make a purchase. They are represented by attorneys David J. DiSabato of DiSabato & Bouckenooghe LLC in Mendham, New Jersey, and Andrew Meyer, Patrick Kennedy and Rick D. Kennedy of Finn Law Group PA in Largo, Florida. Gaetano Tirri of Blairstown, and Brian Kalmus and Kelly Taylor, of Nutley, individually and for all others similarly situated, filed a class action lawsuit March 31 in U.S. District Court for the District of New Jersey Camden Division against Flagship Resort Development Corporation, doing business as FantaSea Resorts, La Sammana Ventures doing business as FantaSea Resorts, and Atlantic Palace Development Corp., doing business as FantaSea Resorts, alleging violations of the New Jersey Consumer Fraud Act, the New Jersey Fair Foreclosure Act, and the New Jersey Truth-in-Consumer Contract, Warranty, and Notice Act. We do not currently have a buyback program, and we do not offer refunds or cancel ownership outside of the rescission period. The jury verdict will compensate a group of 19 plaintiffs whose consumer protection rights were violated by repeated misrepresentations throughout FantaSea Resort's routine, deceptive sales practices. FantaSea Class Action Says Timeshare Offers are Fraudulent As mentioned,our team can assist the consumer in setting up a payment arrangement, and once paid in full, we can waive the internal transfer fee. Najlepsze hotele ze spa w regionie Kaszuby, Polska | Booking.com I felt pressured to purchase the timeshare due to the salesman mentioning that I was staying at their resort for a couple of days. Address: Al. "We're grateful for the jury's hard work and their willingness to hold FantaSea accountable for its systemic lies and deception, which turned a promised fantasy into a nightmare.". The consumer has an outstanding mortgage balance of $2,776.31 and maintenance fee balance of ******. JavaScript is disabled. Desired outcome: I have read the consumers complaint. Find more at www.sgb-law.com. To Request a Case Review, Select and Complete One of the Forms Below. The dishonesty and misinformation is just half of the reason I no longer want to be tied to this contract. We have expressed to them that we wish to cancel our timeshare ownership. The jury agreed that FantaSea's tactics left consumers with timeshare purchases they couldn't use as described, with payments and rising maintenance fees they couldn't escape. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Offering an indoor swimming pool and a hot tub. During their conversation, the consumer advised of legal representation, therefore we cannot comment. We asked to be released from our ownership, we gave reasons, we adjusted our lives to come to terms, and instead, we get a total lack of concern. I have been trying to cancel my mortgage agreement since our first trip at Flagship. I have been an owner at flagship for maybe twelve years or more and was sold a dream that was actually a nightmare. It should be noted the BBB is not an exit strategy for a timeshare ownership, however; as per the original agreement, owners are able to sell or transfer their timeshare once the mortgage is paid in full. We can only reiterate that the consumers contract is clear and concise, stating the terms for the consumer at the time of purchase, which was signed by the consumer. Owner Privileges - FantaSea Resorts 3:16-CV-01771 in the U.S. District Court for the District of New Jersey, Camden Division. ", Solseng added, "FantaSea and certain other ARDA timeshare outfits often use the word 'Vacation Ownership' so as to not call it a timeshare. Weve used the services multiple times and have been loyal owners for 13 years. The company paid liabilities amounting to $7.6 billion listed as commitments and contingencies which includes damages arising from lawsuits. In yet another attempt to bring transparency to timeshare, a Florida-based law firm plans to file a lawsuit seeking class action status against the top timeshare resorts including Travel + Leisure Co. (Formerly Wyndham), Holiday Inn Club, Hilton Grand Vacations, Marriott, and Westgate. He has been hostile and belligerent towards our team members. These families simply wanted out of these oppressive contracts, but FantaSea doubled down on their deception and made these families bring their case to trial. FantaSea, a participant in the Resort Owner's Coalition (ROC) of the American Resort Development Association (ARDA) whose properties include its Flagship, Atlantic Palace and La Sammana resorts, also misled consumer plaintiffs into believing that their purchase was a real estate investment that would increase in value over time. FantaSea Resorts is an opulent resort and casino situated in Atlantic City, New Jersey. He immediately started to belittle and talk down to me. There may be more reports for "Fantasea Flagship Resorts" For more results perform a general search for "Fantasea Flagship Resorts" Showing 1-4 of 4 . The air-conditioned apartment is composed of 1 separate bedroom, a living room, a fully equipped kitchenette with a fridge and oven, and 1 bathroom. These families simply wanted out of these oppressive contracts, but FantaSea doubled down on their deception and made these families bring their case to trial. Our team has attempted to contact the consumer regarding their past due balance of $882.92 and will do their best to work him during his current circumstances. drug injury lawsuits and product liability lawsuits. I have also called them and am unable to get through. that reports on class action lawsuits, class action settlements, Customer Care is a huge misnomer! Until then, we would like to see the consumer get more usage of the ownership. In February 2021 my husband had open heart surgery, and had to go on dialysis for 4 treatments, had stents placed in his heart veins in May 2021 and even had iron infusions, blood transfusions and was admitted into the hospital 3 times. D&B Business Directory HOME / BUSINESS DIRECTORY / ACCOMMODATION AND FOOD SERVICES / ACCOMMODATION / TRAVELER ACCOMMODATION We are reaching out to you because we cannot seem to get through to any way with the company directly. This will surely increase the credibility of your complaint. Spoke to a Selese/Celese. Our records show that on 5/4/23 the owner spoke to ******************** in the finance department, and advised ******************** she was working with a lawyer. That is why we would like to completely cancel our ownership and be refunded for the inconvenience this company has had a part in. I am writing to file a complaint against Flagship Resorts concerning my experience with their timeshare package. FantaSea Resorts Timeshare Victims' $1,069,284 Jury Award During the orientation, I was told that I could sell my week or points to generate extra income. She even left me a voicemail later, threatening to send our account to collections if we didn't respond to her within an hour. We want our timeshare canceled and our money refunded. Another plaintiff testified at trial that it would take him 168 years to break even with a non-owner. River Style Hotel & SPA. BBB Business Profiles are subject to change at any time. 47790,robert helsabeck team 002 court hours: 8:30 am - 4:30 pm date: april 30, 2021 re: deluke david vs fantasea resorts docket: atl l -004111 20 party: atlantic palace cond please take notice that on june 29, 2021 (60 days from date of this notice), the court will dismiss the above party or parties for lack of prosecution without prejudice . Since coming to Atlantic City in 1992, our portfolio of properties has grown to include two unique resorts that include 500 units, making us the largest non . document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. I am expecting a response with how your company plans on closing out this timeshare contract. Later we found out from Wyndham that they have nothing to do with Fantasea Resorts. That is when I asked for the recording of the call and to speak to a supervisor again. If someone has a complaint, then it should be discussed thoroughly with them. Everytime we book our week, we are placed in old rooms. Founded in 1969, Schroeter Goldmark & Bender (SGB) is a nationally recognized law firm based in Seattle that holds the most powerful companies, government agencies, and people accountable for their wrongdoing. 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